Terms and conditions

Effective Date: June 16, 2026

Welcome to Appliance Repair Parma. These Terms of Service (“Terms”) govern your access to and use of our website, services, communications, and interactions with Appliance Repair Parma (“Company,” “we,” “our,” or “us”).

By accessing our website, requesting service, scheduling an appointment, submitting a form, calling, texting, emailing, or otherwise using our services, you agree to these Terms.

## Use of Website

You may use this website solely for lawful purposes related to obtaining information about our services or requesting appliance repair services.

You agree not to:

* Use the website for unlawful purposes;
* Attempt to gain unauthorized access to our systems;
* Disrupt website functionality;
* Copy, reproduce, or distribute website content without permission;
* Use automated tools to collect website information.

We reserve the right to restrict or terminate access to the website at our discretion.

## Service Requests

Submitting a request for service does not guarantee appointment availability.

All appointments are subject to technician availability, service area coverage, weather conditions, parts availability, and scheduling limitations.

We reserve the right to decline service requests.

## Estimates

Any pricing provided before an in-home diagnosis is an estimate only.

Final repair costs may vary depending on:

* Appliance condition;
* Actual diagnosis;
* Labor requirements;
* Replacement parts required;
* Additional issues discovered during service.

Customers will be informed of repair costs before work proceeds.

## Diagnostic Services

Diagnostic fees may apply regardless of whether repairs are approved.

Diagnostic services include:

* Travel to the service location;
* Inspection and testing;
* Troubleshooting;
* Professional evaluation and recommendations.

Unless otherwise stated, diagnostic fees are non-refundable.

## Repairs and Parts

Repair recommendations are based on information available at the time of diagnosis.

We do not guarantee that every appliance can be repaired.

Parts availability depends on manufacturers and suppliers.

Delivery estimates are not guaranteed.

Replacement parts may be new, rebuilt, reconditioned, aftermarket, or manufacturer-approved alternatives.

## Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include:

* Credit cards;
* Debit cards;
* Cash;
* Electronic payments;
* Other approved payment methods.

Customers are responsible for all applicable taxes and fees.

Failure to make payment may result in collection efforts permitted by law.

## Customer Responsibilities

Customers agree to:

* Provide accurate information;
* Ensure safe access to appliances;
* Ensure electrical, gas, and water connections are available when necessary;
* Secure pets during service visits;
* Maintain a safe work environment.

Additional charges may apply if service cannot be completed due to conditions outside our control.

## Warranty Disclaimer

Any warranty provided by Appliance Repair Parma is limited to the specific repair listed on the service invoice.

Warranty coverage does not apply to:

* Misuse or abuse;
* Neglect;
* Power surges;
* Electrical issues;
* Water supply issues;
* Improper installation;
* Acts of nature;
* Unauthorized repairs;
* New failures unrelated to the original repair.

Warranty terms may vary depending on the repair and installed parts.

## Limitation of Liability

To the fullest extent permitted by law, Appliance Repair Parma shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

* Food spoilage;
* Loss of use of appliances;
* Loss of business;
* Loss of income;
* Property damage not directly caused by our negligence;
* Delays caused by parts suppliers or manufacturers.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

## SMS Communications
By providing your phone number, you consent to receive service-related communications from Appliance Repair Parma, including:

* Appointment confirmations;
* Appointment reminders;
* Technician arrival notifications;
* Scheduling updates;
* Customer support messages.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing purposes.

## Intellectual Property

All content on this website, including text, logos, graphics, photographs, designs, and other materials, is the property of Appliance Repair Parma and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

## Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, policies, security, or practices of third-party websites.

## Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Ohio.

Any dispute arising from these Terms or our services shall be subject to the jurisdiction of the courts located in Ohio.

## Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon posting on this website.

Continued use of our website or services constitutes acceptance of the revised Terms.

## Contact Information

Appliance Repair Parma

appliance.repairparma@gmail.com